Question 1

Arrivals & Departures

Accepted Answer

The cottage will be available to you from 4pm on the first date of rental. Departure to be no later that 10am on the last day of rental to enable cleaning for following guests.  Contact us to discuss the possibility of an earlier check-in or later check-out, and we’ll do our best to arrange it for you if possible.

Question 2

Are you pet friendly?

Accepted Answer

Pets will only be accepted by prior arrangement. We do not accept dangerous or aggressive dogs. You must be in control of your pets at all times and regularly collect faeces. Pets are not allowed in the pool or pool decking area. Please do not leave them alone in the cottage without prior agreement with the owners.

Question 3

Do I have sole use of the whole building if I book one of the cottages?

Accepted Answer

Great question! Champ Giraud  is set in a beautifully converted French barn, which has been meticulously transformed into three separate cottages for an idyllic retreat experience. At each end of the building, you'll find the charming cottages Sunrise and Sunset, with our own residence nestled comfortably in between. Both Sunrise and Sunset cottages feature their own private dining areas, perfect for a cosy meal in a peaceful setting. Additionally, guests can enjoy the shared patio at the front of the building, which offers ample seating. To ensure privacy, this space is thoughtfully sectioned off by an array of plants and bushes. We pride ourselves on providing a serene and private environment for all our guests, making Champ Giraud the perfect getaway!

Question 4

Do you have WiFi?

Accepted Answer

Yes. We have high speed fibre broadband in both cottages

Question 5

Is smoking allowed ?

Accepted Answer

Yes, smoking is allowed in the outdoor areas at Champ Giraud, but we ask you are mindful of other guests. 
However, we have a strict no-smoking policy inside the cottages and at the poolside to ensure the comfort and safety of all our guests. We kindly ask that you use the bins provided for the disposal of cigarette ends to keep our premises clean and pleasant for everyone. Thank you for your cooperation.

Question 6

Do you have car charging facilities?

Accepted Answer

Not on site, but there are charging facilities in one of the village car parks

Question 7

Do you provide pool towels?

Accepted Answer

No. We provide towels for the cottages, but we ask that you do not use these at the pool. Please bring your own.

Question 8

What if I need to amend my booking?

Accepted Answer

Please see our T&C's for full details. We ask you contact us as soon as possible

Question 9

I don't see the answer to my query here. What should I do?

Accepted Answer

Check our T&C's for full details. Questions can usually be answered there. Also contact us and we will try our best to answer your query

Champ Giraud Holiday Cottages Rest and Relax in the Charente

Frequently asked questions